- Your privacy is very important to us. Please read this privacy policy to learn more about the ways in which we collect, use and protect your information that personally identifies you as well as non-personal information. Lady Bamford Foundation ("LBF", "we""us""our" or the "Company") is committed to protecting the privacy of individuals who visit our website having URL [www.nilajaipur.com and www.shopnilajaipur.com] ("LBF Website")or to use the LBF Online Services (as defined below) (such individuals "Users" or "You")
This Privacy Policy applies to collection, retention, use and processing of Data (as defined below) provided by You to Us and through the LBF Website. It describes LBF’s privacy practices in relation to the use of the LBF Website and any other related applications, tool, and includes any other feature or content or services offered from time to time(collectively, the "LBF Online Services"), as well as your choices regarding use, access, and collection of personal information.
By using the LBF Online Services and/or registering for an account with us, you are accepting the terms of this Privacy Policy and our Terms and Conditions(available at www.shop), and you are accepting and consenting to our collection, storage, use, disclosure, including the sharing of Data (as defined below), and any other uses of Your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, do not use the LBF Online Services or give us any of Your information. We take privacy very seriously and we shall protect your personal information as described in this Privacy Policy.
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What Data we may collect and how - Information collected through the LBF Website, Third Party Service Providers
In general, you can browse the LBF Website without telling us who you are or revealing any personal information about yourself. However, when expressing an interest in obtaining additional information about the Products or registering to use the LBF Website to purchase the Product, LBF requires you to provide personal contact information, including but not limited to your name, company name, address, phone number, and email address ("Required Contact Information"). Additionally, when availing the LBF Online Services including registration for purchasing Products on the LBF Website or otherwise, You may be required to provide information, such as billing name and address, credit card number("Billing Information"). Required Contact Information, Billing Information, and any other information you submit to LBF to or through the LBF Online Services (including Customer Data) are referred to collectively as "Data". Your posting of any Data is strictly up to you. As stated above, while you can visit the LBF Website without disclosing any personal information, however, to register for purchasing a Product, there are web pages that require such information to complete certain functions, thus these web pages may not be available to You if You decide not to reveal the information requested.
Through our "import contacts" feature option, we may also collect information such as the name, company name, address, phone number or email address of contacts that you choose to share with us. When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided, such as to add new records to your LBF’s account.
The LBF Website or third party websites that the LBF redirects customers to, may use a technology known as web beacons that allow the LBF Website or the third party website to collect web log information. Web log/web server automatically recognizes some information, such as the date and time You visited the LBF Website, the pages You visited, the website you came from (to the extent you have given your consent), the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using (e.g., Windows 10), and the domain name and address of your Internet service provider.
To enable our systems to recognize your browser or device and to provide and improve the LBF Online Services, we use cookies. Cookies are small identifiers that are sent from a web server to a web browser and then stored on your computer's hard drive or that of your Device to identify you and to understand how you arrived at the LBF Website.
- How we use information collected
The Company uses Data about Users to perform/facilitate the LBF Online Services. For example, if you fill out a "Sign Up" form, the Company will use the information provided to contact you about your interest in the services.
LBF may use(by itself or through third-party service providers) credit card or debit card information solely to check the financial qualifications..
We use your personal information and other information we obtain from your current and past activities on the LBF Website to resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our Terms and Conditions; and as otherwise described to you at the time of collection. We may review your personal information for errors, omissions, and for accuracy.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze the usage of the LFB Website, to improve the content and product offerings, and customize the content on the LBF Website, layout, and services. These uses improve the LBF Website and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe, and customized experience while using the same.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the LBF Website. By accepting the Terms and Conditions and Privacy Policy, you expressly agree to receive this information.
- With who we share information collected
The following are categories of persons with whom we may share your information with from time-to-time. By using the LBF Website you consent to sharing such information with these third parties:
Contracted service providers - We do not share your personal information with third parties unless we need to share your personal information to provide the Product or other LBF Online Services you have requested for. LBF may share Data about Users with contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized by us to use your personal information only as necessary to provide the requested services. Without limiting the foregoing, LBF may also share Data about LBF’s Users with the Company’s service providers to ensure the quality of the information provided, and with third-party social networking and media, such as Facebook, for marketing and advertising, etc. Unless described in this Privacy Policy, LBF does not share, sell, rent, or trade any information with third parties for their promotional purposes. While we have authorized our service providers to use your personal information only as necessary to provide the requested services to us, they may use the Data in accordance with their own policies, terms, and conditions and we are not in any manner responsible or liable to the User in case of any breaches by such third-party service providers. Notwithstanding the above, if: (i) disclosure is required by law, rule or regulation or is in response to a valid order of a court or regulatory/statutory authority or other legal processes; and/or (ii) when we find your action on the LBF Website violates the Terms and Condition or any of your usage guidelines for the Products and LBF Online Services.
LBF Affiliates - The Company may share Data about Users with other affiliates, holding company, subsidiaries, other entities of the JCB corporate group in order for us to work with them. Our parent, affiliates, subsidiaries, and joint ventures follow privacy practices no less protective of all users than our practices described in this document, in compliance with applicable law.
Business Partners - From time to time, LBF may partner with other companies to jointly offer products, services, or programs (or downloadable content) such as our AppExchange partners. If you purchase, specifically express interest in, or register for a jointly–offered product, service, or program from or through LBF, LBF may share Data about Users collected in connection with your purchase or expression of interest with our partner(s). LBF does not control our business partners’ use of the Data about the Users that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or services.
Payment Partners - LBF uses a third-party service provider to manage online payment processing such as various banks and payment gateways. This service provider is not permitted to store, retain, or use billing information except for the sole purpose of online payment processing on the Company's behalf. The processing of payments or authorization is solely in accordance with these third parties i.e., credit card processing companies, policies, terms and conditions and we are not in any manner responsible or liable to the User or any other person for any delay or failure or breach at their end in processing the payments.
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Compelled Disclosure - LBF reserves the right to use or disclose information provided, if required by law or if LBF reasonably believes that use or disclosure is necessary to protect its rights and/or to comply with a judicial proceeding, court order, or legal process.
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Business Buyer - To the extent permitted by law, we may also provide Your Data to a third party in connection with the sale, assignment, or other transfer of the business of the LBF Website to which the information relates, in which case we will require any such buyer to agree to treat your Data in accordance with this Privacy Policy.
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International transfer of information collected - LBF primarily stores Data about Users and LBF may transfer to and access such information from around the world, including to/from other countries in which JCB group have operations. This Privacy Policy shall apply even if LBF transfers Data about Users to other countries and the Users hereby consent to such transfer. Our parent, affiliates, subsidiaries, and other entities in the JCB group follow privacy practices no less protective of all users than our practices described in this document, in compliance with applicable law.
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Protection of LBF and others - We release account and other personal information when we believe release is appropriate to comply with applicable law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property or safety of LBF, our Users or others. This includes exchanging information with other companies, organisations, government or regulatory authorities for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
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With your consent - Other than as set out above, you will receive notice when information about you might go to third parties (other than as mentioned above) and you will have an opportunity to choose not to share the information.
- Verification and monitoring of Data
To the extent permitted by law, we will verify the details you have provided. Such verification could be done through third-party service providers, who shall be bound the obligation of confidentiality and data protection. We further reserve the right to monitor, intercept, access, and erase all information, material, data, and communication.
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Correcting and updating your information
LBF may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information till the time you are a registered user on the LBF Website and for a reasonable period of time thereafter. We may also retain your information during the period of time needed for LBF to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements.
You may request to review, correct, delete, or otherwise modify any of the personal information that you have previously provided to us through the LBF Website (directly or indirectly through third-party service providers). If you have registered for an account with LBF, you may generally update your user settings, profile, organization’s settings, or registration by logging into the LBF Website with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of Your Data associated with your account, please contact your account representative or the customer service team for the applicable service. Requests to access, change, or delete your information will be addressed within a reasonable timeframe.
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Security
LBF uses (by itself and through third-party service providers) robust security measures to protect Data about Users. All Data is stored in a secure server and is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we employ and ensure that our third-party service providers also employ reasonable security practices and procedures and current internet security methods and technologies in compliance with the Information Technology Act, 2000 and rules made there under and other applicable laws.
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Your Choices and Discretion and opt-out
You agree and acknowledge that You are providing your information out of your free will. You have an option not to provide or permit LBF (directly or through its third-party service providers) to collect Your personal information or later on withdraw Your consent with respect to such personal information so provided herein by sending an email to the grievance officer or such other electronic address of LBF as may be notified to You. In such a case, You should neither visit the LBF Website nor use/avail any LBF Online Services. Further, the authorized service providers/ dealers may not deliver Products to You, upon Your placing an order on the LBF Website, or LBF may deny you access from using certain services offered on the LBF Website. However, these rights may be limited, for example, if fulfilling your request would reveal personal data of another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep. If you have unresolved concerns, please write to the grievance officer.
You can add or update Your personal information on a regular basis. Kindly note that LBF would retain Your previous personal information in its records.
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Your consent and changes to this Privacy Policy
By using the LBF Website and/ or by providing your information to LBF and/or third-party service providers, you consent to the collection and use of the information you disclose on the LBF Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this Privacy Policy.
LBF reserves the right to change this Privacy Policy without notice. The revised Privacy Policy is effective immediately when posted on the LBF Website. Hence it is the responsibility of each User, Customer, Visitor to review the LBF Website and the Privacy Policy periodically.
For any queries or support, you may get in touch with our customer support team or mail us at care@nilajaipur.com.
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Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name - Vatsla Batra
Available between - Monday to Saturday - 10:00 am IST – 5:00 pm IST
If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of your information collected under the Privacy Policy, please contact the grievance officer.
